Can't upload a different profile picture?

[goldencheruby]

Hi,
I've been trying to upload a different photo because I wanted to set a photo of myself instead of the Lana Del Rey photo. But when I try to upload it, it says there was an error and I should to try again. I tried 5 times and it's always the same.
The size of the photo is below 1MB, so I'm not sure what I'm doing wrong? 
Any help is appreciated 

[jonesy3006]

it may have been an issue with the website or the file type, what file type were you trying to use?

and this thread probably belongs in the Technology category

[Ɖσмιиιc ♰]

Hi goldencheruby, try to make a screenshot of your photo, then upload that one instead. You can also try to upload a photo so a photo hosted site like servimg.com/ and use the URL for the photo too. I had issues sometimes due to the device or photo properties. The screenshot will definately work.

[Emily]

★☆GäBBï☆★ may know

Probably best on this board as it's an FJ/proboards issue

[★☆GäBBï☆★]

goldencheruby What's the error you're getting?

[goldencheruby]

It's jpg. My current profile picture is jpg too and it worked fine

[goldencheruby]

It says "Error: The file did not upload successfully. Please try again."

[goldencheruby]

Thank you!! It worked with the screenshot

[jonesy3006]

glad you managed to get it working goldencheruby